Starkmans offers free pick up! Order online and save time & shipping charges!
We encourage you to place order by phone, fax or email and we will have your order waiting for you when you arrive.
In Store Pickup
Starkmans offers free shipping on orders over $150 to addresses in Canada (outside Toronto). Orders under $150 are charged a flat rate of $11. Overweight products, addresses in remote areas, or addresses outside Ontario, may be subject to additional delivery charges.
Starkmans offers free delivery on orders over $40 before tax to the following areas in Toronto. Orders under $40 are charged a flat rate of $9.95. Overweight products, or addresses in remote areas, may be subject to additional delivery charges.
We hope you are completely satisfied with your purchase! If for any reason you are not, please let us know within 7 days of your purchase date and we can arrange for a refund or replacement.
If you would like to return a product that you purchased from us please contact us as unauthorized returns will not be accepted. You can send us an email to firstname.lastname@example.org or call us at 416.534.8411 and we will provide instructions on where to ship the return. Once this step is complete, you can ship your product back to us. Only products that have been returned in new, original, unopened packaging with a receipt and don’t conflict with our health regulations policy are eligible for a refund. Buyers are responsible for return shipping, except in the event of our error. Shipping charges on the original order are non-refundable. A restocking charge may apply.
Due to health regulations we are unable to accept returns on any of the following: supports (garments worn on the body); medical devices, medical equipment, diagnostics (products that touch the body); clothing and scrubs (garments worn on the body); sterile products; incontinence products; bedding and sleep surfaces; seating products.
Online orders are processed Monday - Friday 9AM-5PM EST.